Enquiries to the Franchisor
1. How many outlet you having now?
A: We have more than 800 outlet around the wold and have total 105 outlet in whole Malaysia.
2. What is the background of the company and its performance record?
A: Daily Fresh Foods Group have started at 1997, and we have many achievements like Brand Excellence in Industrial Excellence Award 2006 & 2010, Most Promising Franchisor Award 2007, Best Outlet Growth Award 2007 & 2008, Franchise Innovation Award 2010 and Franchise of The Year Award 2011 in Malaysian Franchise Association(MFA) and etc.
3. What are the names, addresses, and phone numbers of existing franchisees in my trade area?
A: All the thing is follow your own information of the existing franchise in your trade area.
4. What is the process for purchase franchise?
- Cost
- Requirement
- Length of contract
A: We have few type of franchise concept and there are different cost for those franchise. We have no requirement for the franchisee.
5. How to provide training for franchisee?
A: We will provides hands on training for you staff, the duration of training is about 1 to 2 week. Our training program lays significant role in the business development and globalization process.
6. Did you provide your franchise information to franchisee?
- Success rate
- Profit
A: Yes, we will provide the information to the franchisee.
7. Is there any restriction to franchisee?
A: There are no any restrictions for the franchisee.
8. How do you settle customer complaint?
A: All the customer complaint just only inform our company and it will settle by our HR Department.
9. What is the process to quit your franchise?
A: If you want to quit, you must notify our company and we will consider to get back the operating rights or sell it.
10. How you help a low income franchise outlet?
A: For those low income outlet, our company will think of ways to help them, like have a contest, promotion to help them up.
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